www.inquisitivesafari.com is a website owned and operated by Inquisitive Africa Ltd (Safari and Adventure) (referred to in these Terms as “Inquisitive Africa”). By booking or participating in a tour and any related products or services (a “Tour”) with Inquisitive Africa (“or the “Tour Operator”), you (“you”) agree to these Terms & Conditions (the “Terms”) all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. The materials contained in this website are protected by applicable copyright and trademark law and by booking a Tour you acknowledge that you have read, understand and agree to be bound by these Terms. If you make a booking on behalf of other participants, you guarantee that you have the authority to accept and do accept these Terms on behalf of the other participants in your party.
For certain Package, products or services offered by Inquisitive Africa, including bookings on or related to the Trip alternative cancellation terms may apply. The Reservation specialists will advise you of any such requirements prior to confirmation of the applicable booking. Cancellation of Arrival Transfers, Pre and Post Night Accommodations, client’s Own Room and optional activities booked directly with the company:
Cancellations are only effective on receipt of written notification and applicable to the scale of cancellations above. Should a guest fail to join a safari, join after a set departure or leave it prior to its completion, no refund can be made and full cancellation fees apply. For any change in itinerary by guests whilst on safari, there will be no refund for any services not utilized, and all new arrangements will be for the guest’s account.
Inquisitive Africa is not responsible for any incidental expenses or consequential losses that you incur as a result of the cancelled booking including visas, vaccinations, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment. Inquisitive Africa reserves the right to issue a full refund in lieu of the choices above, in its sole discretion. Where a significant element of a Tour as described cannot be provided after departure, the company will make suitable alternative arrangements where possible. If it is not possible to provide a suitable alternative or if you reasonably reject any suitable alternatives, the company may provide you with a refund for unused tour package or services as determined in its discretion.
You must notify Inquisitive Africa of your choice within 7 days of receiving notice or you will be deemed to accept the amended itinerary.
Once a Tour has departed, itinerary changes may be necessary as a result of unforeseen circumstances, operational concerns, or concerns for your health, safety, enjoyment or comfort. Any changes are at the discretion of the company. You acknowledge that you must have reasonable financial resources to cover incidental expenses during all travel with Inquisitive Africa, whether or not such expenses arise from a change of itinerary, and the company is not liable for your failure to prepare adequately for travel and unforeseen circumstances which may arise during travel. Inquisitive Africa will not be liable for any indirect and or consequential losses associated with any changes to a booking or itinerary.
Changes made by you: You are responsible for ensuring that information provided to Inquisitive Africa is accurate and up to date. Any changes to your name on any booking are subject to Inquisitive’s approval. Any changes to a booking depend on availability and are subject to Inquisitive Africa and these Terms. Any extra costs incurred for making the change will be charged to you along with an administrative fee. Cancellation of any package, Tour or service included in a booking will not be considered a change for purposes of this section and will be governed by the applicable cancellation terms. No changes are permitted to any booking within 10 days or more prior to departure of the first package or tour on the applicable booking.
You acknowledge that the degree and nature of personal risk involved depends on the package or tour booked and the location(s) in which a product or service operates, and that there may be a significant degree of personal risk involved in participating, particularly participating in physical activities, travel to remote locations, carriage by watercraft, participation in “extreme sports” or other high-risk activities, or travel to countries with developing infrastructure. Standards of accommodation and transport in certain countries where Tours take place are often lower than the standards you may reasonably expect in your home country or region. You agree that Inquisitive Africa is not responsible for providing information or guidance with respect to local customs, weather conditions, specific safety concerns, physical challenges or laws in effect in any locations where a Tour, product or service is operated. You acknowledge you have considered the potential risks, dangers and challenges and your own personal capabilities and needs, and you expressly assume the risks associated with travel under such conditions.
You must at all times strictly comply with all applicable laws and regulations of all countries and regions. Should you fail to comply with the above or commit any illegal act when on Tour or, if in the opinion of Inquisitive-Africa-acting-reasonably, your behaviour is causing or is likely to cause danger, distress or material annoyance to others, Inquisitive Africa may terminate your travel arrangements on any package or tour immediately at your expense and without any liability on the Inquisitive Africa’s part. You will not be entitled to any refund for unused or missed tour or costs incurred as a result of termination of your travel arrangements, including, without limitation, return travel, accommodations, meals, and incidentals.You are responsible for any costs (including repair, replacement and cleaning fees) incurred by Inquisitive Africa or the company’s suppliers for property damage, destruction or theft caused by you while on a Trip. You agree to immediately report any pre-existing damage to a representative of the Inquisitive Africa and staff of the accommodation, transportation service, or facility as soon as possible upon discovery.
You agree to take all prudent measures in relation to your own safety while on a trip including, but not limited to, the proper use of safety devices including seat belts, harnesses, flotation devices and helmets and obeying all posted signs and oral or written warnings regarding health and safety. Neither the company nor its Third-Party Suppliers (as-defined-herein) are liable for loss or damages caused by your failure to comply with safety instructions or warnings.
You agree to bring any complaints to Inquisitive Africa as soon as possible in order to provide the company with the opportunity to properly address such complaint. You agree to inform your tour leader, another representative of the company or the company’s customer service department directly. Inquisitive Africa assumes no liability for complaints that are not properly brought to the attention of the company and cannot resolve or attempt to resolve complaints until proper notice is provided. Any complaint made after the completion of a Tour must be received in writing to the company within 30 days of the last day of travel of the booking in question.
Inquisitive Africa is not liable and will not assume responsibility for any claims, losses, damages, costs or expenses arising out of inconvenience, loss of enjoyment, upset, disappointment, distress or frustration, whether physical or mental, resulting from the act or omission of any party other than Inquisitive Africa and its employees. Inquisitive Africa is not liable for the acts or omissions, whether negligent or otherwise, of Third-Party Suppliers or any independent contractors.
In so far Inquisitive Africa may be liable to you in respect of claims arising out of carriage by sea, Inquisitive Africa is entitled to all the rights, defenses, immunities and limitations available, respectively, to the actual carrier and under the relevant Conventions, and nothing in these Terms will be deemed as a surrender thereof. To the extent that any provision in these Terms is made null and void by the Athens Convention or any legislation compulsorily applicable or is otherwise unenforceable, it shall be void to that extent but not further. The company (Inquisitive Africa’s) liability will not at any time exceed that of the carrier under its conditions of carriage and applicable or incorporated conventions or other legislation. Any liability in respect of death and personal injury and loss of and damage to luggage which Inquisitive Africa may incur, whether under the contract with you in accordance with these Terms or otherwise, will always be subject to the limits of liability contained in the Athens Convention for death or personal injury.
Notwithstanding anything to the contrary elsewhere in these Terms, Inquisitive Africa will not in any circumstances be liable to you for any loss or anticipated loss of profit, loss of enjoyment, loss of revenue, loss of use, loss of contract or other opportunity nor for any other consequential or indirect loss or damage of a similar nature.
For claims not involving personal injury, death or illness or which are not subject to the Conventions referred to above, any liability the company (Inquisitive Africa) may incur for the negligent acts or omissions of its suppliers will be limited to a maximum of the price which you paid for the applicable Tour, not including insurance premiums and administration charges. Where this relates to loss or damage to luggage and other personal possessions then the Inquisitive Africa liability will not exceed $1,000 USD. The company (Inquisitive Africa) will not at any time be liable for any loss of or damage to valuables of any nature. You agree that you will be precluded from making a double recovery by making the same claims and seeking recovery against the company (Inquisitive Africa) and its suppliers, contractors or other third parties.